Refund Policy

Last updated: October 26, 2026

This policy applies to HoldingsNest Family subscriptions. Paid plans purchased on the web are sold through Paddle (Paddle.com Market Limited), our reseller and Merchant of Record.

1. First subscription: full refund within 7 days

Within 7 days of your first subscription payment, you can request a full refund for any reason. After a refund, your subscription ends immediately and you return to the Free plan; your books and data are kept.

2. Renewals aren’t refunded

Monthly or yearly renewal payments aren’t refunded. If you don’t want to renew, cancel anytime in the app under Me → Plan & billing; you won’t be charged again and you keep Family until the end of the current period.

3. How to request a refund

• Email support@holdingsnest.app with the email you subscribed with and your receipt number, or
• Reply to the receipt email Paddle sent you.

We usually process requests within 5 business days. Refunds go back to your original payment method; timing depends on your card issuer.

4. Statutory rights

If the law where you live gives you more rights (for example, the 14-day withdrawal right for consumers in the EU and UK), the law applies.

5. In-app purchases

Subscriptions bought through the App Store or Google Play are refunded under Apple’s or Google’s rules; please request them there.

6. Contact

HoldingsNest · support@holdingsnest.app